We know that it isn’t easy to provide online websites with personal information, especially in the digital era nowadays, and that you need to trust the providers to do so. Our privacy policy refers to every piece of information we get from you.
Basics Information in accordance with Art. 13 GDPR (EU General Data Protection Regulation)
Our websites
Newsletter
Transmission to third parties / obligations of processors
Cookies and tracking services
Google Analytics
Use of social media plugins
Heatmap
Call recording
Contact
Rights of the user: information, correction, and deletion
Miscellaneous
Conditions of participation for raffles
This Privacy Policy applies to all persons using the services of Flightsavercentral (hereinafter Flightsavercentral). We inform you about the nature, extent, and purpose of the collection and use of your personal data by our company. We respect your privacy and strive to comply strictly with the legal requirements for processing your personal data (EU Regulation No. 679/2016 (GDPR), DSG 2000, DSG 2018, and TKG 2003). All your personal information will be processed on this basis.
Responsible for the data processing is Flightsavercentral. For any inquiries, please contact us at bookings@flightsavercentral.com or call us at +1 (888) 340-9055.
By using our services and giving us your approval according to this Data Protection Policy, you certify that you have reached the age of 14 and can give your consent, or that your guardian has already given his/her consent.
Your personal data, which may include:
Your master data (last name, first name, address, email address, telephone number),
Payment and payment data, in particular debit cards, credit cards, and bank cards,
The destinations, hotels, length of stay, contact persons, conditions, special services, health data, frequent flyer number, and
Special categories of data such as health data and data on special needs (such as wheelchair access, special meals),
are needed for our services. These include bookings of vacations/holidays, hotels, rental cars, transfers, insurance, tours, vouchers, customer investment, billing, and their verification. For this purpose, we store, process, and, as necessary, transfer this data to third parties, including service providers in third countries acting as processors for travel bookings, software, and agency services.
We do not use profiling or automated decisions.
The duration of storage depends on the duration of our business relationship and the statutory retention requirements applicable to us.
By accessing our website, your access data will be automatically collected and stored. These data include, in particular, the page accessed, the files viewed, the date and time of the call, the IP address of the user, data of the calling computer, browser, and operating system, as well as data volume and success status. These data are used for statistical purposes, security, and offer optimization. If an unlawful act is suspected, the data will be evaluated to secure evidence.
By entering your personal data into one of our contact forms, you consent to its transmission, storage, and processing for the duration of this specific request. This includes requests via contact forms, chat, and emails. The same provisions apply to storage and deletion.
The legal basis for this data processing is your consent, our pre-contractual and contractual obligations to you, our legitimate interests, and legal obligations.
You are free to subscribe to our newsletter. In every newsletter, you receive, you will find the information needed to unsubscribe. For more information about our newsletters, please contact us at bookings@flightsavercentral.com.
Your personal information may be transmitted:
Within the company, taking into account permitted uses,
To a processor (e.g., for electronic newsletter advertisements) who has committed to comply with applicable privacy standards, or
To third parties involved in providing the services you request (e.g., overseas booking transactions).
If compliance with European data protection standards is not possible, we will inform you in advance and obtain necessary consents.
We use cookies to store information in web browsers. These cookies help in recognizing your preferences and analyzing user behavior. You can prevent the storage of cookies by adjusting your browser settings, but this may affect the functionality of our websites.
This website uses Google Analytics to analyze website usage. IP anonymization is active, which eliminates personal references. You can prevent data storage by setting your browser appropriately or using Google’s opt-out tools.
This website uses Mouseflow to log user interactions. The data collected is anonymous and not shared with third parties. If you wish to opt-out, visit Mouseflow Opt-Out.
Telephone calls with our service staff may be recorded for quality control and training purposes. These recordings are regularly deleted from our servers.
You can request information about your personal data stored by us at any time. You also have the right to revoke consent, request corrections, or request deletion of your data unless a legal obligation to retain it exists. Contact us at bookings@flightsavercentral.com or call us at +1 (888) 340-9055.
For complaints, you may contact the supervisory authority in your region.
We reserve the right to change this privacy policy to adapt to new developments. The current version is available on our website.
